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Privacy Policy
- ZooChat (www.zoochat.com) is owned and operated by Hampel Group Pty Limited ACN 115 622 074 ("Hampel Group").
- Your privacy is important to Hampel Group - we take your privacy very seriously and aim to maintain the highest standards by adopting recognised best practice and by acting in accordance with current legislation.
- This Privacy Policy outlines Hampel Group's policy on management and protection of the personal information we hold about our members. Our policy is to respect the confidentiality of information and the privacy of individuals.
- This Privacy Policy will be reviewed from time to time to comply with new laws and take account of changes to our operations and practices. Any personal information we hold will be governed by the most recent Hampel Group Privacy Policy.
- Whilst using this web site we may request that users register their personal details in order to gain access to specific areas and facilities within the site or to download files.
- We may share your information with related entities of Hampel Group in order to provide you with the services and facilities on this website. If we do this we require those entities to protect your information in the same way we do.
- When you submit personal information to our website by registering for specific services, we have a legal obligation to ensure that we store and use this information properly. We will store your personal information in a secure environment, for as long as you use our services and until you indicate that you no longer wish to be registered for access to our site.
- This site utilises cookies, which are small text files stored on a users computer that allows our computers to recognise a users computer - primarily for the purposes of improving the user experience of the website. Cookies generally do not store personal information beyond that which is sufficient to identify the computer which is accessing our site. A user can easily prevent their computer from using cookies by changing some of the options and settings on their PC, however, this will result in users being unable to access certain features and services on the site. A user has ultimate control over the cookies which are created - and may remove them at any time from their own computer using the facilities provided by their web browser software.
- Whilst we will try to ensure the personal information we maintain is accurate, you must ensure that you keep us up-to-date with any changes to your personal information, such as a change of email address.
- You may obtain a copy of any personal information which Hampel Group holds about you and may request correction of any perceived inaccuracy. We will acknowledge your request within 14 days and respond to it promptly. We may charge a fee to cover the cost of verifying your application, retrieving and copying any information and providing it to you. We will advise you in advance of the likely costs.
- If you consider that any action of Hampel Group breaches this Privacy Policy or otherwise fails to respect your privacy, you can make a complaint by using our Contact Us page. We will respond to you promptly. If you are not ultimately satisfied with our response to your complaint you can contact the Privacy Commissioner's hotline on 1300 363 992 (Australia).
- Please note that this site may contain links to third parties who are not subject to the Hampel Group Privacy Policy.
- Before providing this site with any personal information, all persons under the age of 18 must ensure that they obtain the permission of their parent/guardian. Users without this consent are not allowed to provide us with personal information.
- Note that we take no responsibility for any personal information you choose to publish on our site in areas which are visible to other users or the general public. This includes (but is not limited to) your username, which is visible on every post you make and possibly in the members list; or if you post your name or email address or any other personally identifiable information. We do not permit you to use your email address as your username, and we also recommend that you do not use your full name as your username (we suggest at most only your first name, or else use a derivative of your name or a nickname instead).
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